WA ERGO SUPPLIES PRIVACY POLICY

Introduction

WA Ergo Supplies is committed to protecting your information and privacy in accordance with the Australian Privacy ACT.

We respect your privacy and only gather names, addresses and email addresses when voluntarily submitted by a customer so that we can contact you to fulfil an order, send occasional details of specials or supply a catalogue.

Once you have supplied information to WA Ergo Supplies we assure you it will only be used to support our customer/supplier relationship.

None of your information whatsoever will be sold or released to any other party.

Email addresses will be used for routine business between our customers including occasionally send product information, new product and special offers, invitations to workshops/product demonstrations, discontinued stock details and updates to the website.

Website Access

You may access the WA Ergo Supplies website and browse products offered without disclosing your personal data. Information collected in log files pertaining to pages accessed, parts of the website viewed and the origin of visitors will be used to improve website design by allocating resources to product areas that are deemed most essential to website visitors and customers.

Opt Out

WA Ergo Supplies undertake to provide customers with the choice of receiving communications from us and will not to provide you with any unwanted emails. If you don’t wish to receive any communication please let us know by phone or email sales@waergo.com.au and we will take the necessary action immediately.

Credit Cards

WA Ergo Supplies uses the payment gateway service Stripe. Stripe has its own privacy policy that can be read here: https://stripe.com/us/privacy

Stripe stores your credit card data in an encrypted Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  will prevent unauthorised access or disclosure of customer data and safeguard any information provided.

Comments

If you believe WA Ergo Supplies is not adhering to the commitment above or you require further information please email sales@waergo.com.au and we will correct any problem immediately.

Updates

If we decide to update parts of this Privacy Statement the changes will be posted on this page.